Announcements

Posted on 17/06/2022
1 July 2022 - Update on HelloSIM pack offers

Dear Customer, Effective 1 July, we will REMOVE the following offers for all HelloSIM customers;

  1. All customers will no longer receive a FREE RM5 Airtime for the BEST30 subscription
  2. All Merchantrade Money Customers who use their app to reload HelloSIM will no longer receive the 5% cashback for RM30 reload

Posted on 1/04/2022
HelloSIM will be moving

As provided under Clause 18 to the Terms and Conditions of Merchantrade Asia Sdn Bhd (“T&C”) for prepaid mobile and the accompanying value-added services (‘Services’), this serves as Merchantrade Asia Sdn Bhd (‘Merchantrade’)s notification that effective 1 April 2022, the Services will be offered by Valyou Sdn Bhd (Registration Number: 200701008520/766531-T) (“Valyou’) whereby without limitation, all rights, entitlement, benefits, obligations, remedies and recourse of Merchantrade under the T&C shall be deemed transferred to:

Valyou Sdn Bhd (Registration Number: 200701008520/766531-T)
Suite 1632, Level 16, Lobby 7, Block A,
Damansara Intan, No. 1 Jalan SS20/27
47400 Petaling Jaya, Selangor Darul Ehsan
Telephone No: 03 7200 1100

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