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Update: Celcom Reload Vouchers & PINs No Longer Accepted for HelloSIM (Effective 2 March 2026)

Dear Customer, Starting 2 March 2026, Celcom vouchers and PINs are no longer accepted for HelloSIM reloads. You can purchase HelloSIM reloads via...

Outage Alert

Dear All, CelcomDigi is currently experiencing a CRITICAL network outage impacting selected areas in Sabah. Please find the details below: Affected Areas (Sabah) Lahad Datu / Sandakan / Kunak / Semporna / Tawau / Kinabatangan / Kota Marudu and surrounding surrounding areas (including various towns, industrial zones, and surrounding sites)

Notice: Scheduled Maintenance by CelcomDigi

Notice: Scheduled Maintenance by CelcomDigi Dear Customer, Please be informed that the HelloSIM reload service will be temporarily unavailable due to scheduled system maintenance. Maintenance Period: 30 April 2026 (10:00 PM) – 1 May 2026 (4:00 PM) Affected Services: HelloSIM reload services (including softpin and physical reloads) Please complete your reload in advance. We apologize for any inconvenience caused and thank you for your understanding.

Service Disruption Notice 29 April 2026 (8am – 2pm)

Please be informed that the HelloSIM system is currently experiencing a service disruption. During this period, customers will be unable to purchase packs via App, USSD, or SMS. Service will resume by 2PM. We apologize for any inconvenience caused and appreciate your understanding.

Maintenance Notice

Please be informed that the HelloSIM website will undergo scheduled maintenance on 24th April 10 PM until 11:59 PM. During this period, the website will be temporarily unavailable as we perform necessary system updates and restart services. We apologize for any inconvenience caused and appreciate your understanding.

Update: Celcom Reload Vouchers & PINs No Longer Accepted for HelloSIM (Effective 2 March 2026)

Dear Customer, Starting 2 March 2026, Celcom vouchers and PINs are no longer accepted for HelloSIM reloads. You can purchase HelloSIM reloads via...

Outage Alert

Dear All, CelcomDigi is currently experiencing a CRITICAL network outage impacting selected areas in Sabah. Please find the details below: Affected Areas (Sabah) Lahad Datu / Sandakan / Kunak / Semporna / Tawau / Kinabatangan / Kota Marudu and surrounding surrounding areas (including various towns, industrial zones, and surrounding sites)

Notice: Scheduled Maintenance by CelcomDigi

Notice: Scheduled Maintenance by CelcomDigi Dear Customer, Please be informed that the HelloSIM reload service will be temporarily unavailable due to scheduled system maintenance. Maintenance Period: 30 April 2026 (10:00 PM) – 1 May 2026 (4:00 PM) Affected Services: HelloSIM reload services (including softpin and physical reloads) Please complete your reload in advance. We apologize for any inconvenience caused and thank you for your understanding.

Service Disruption Notice 29 April 2026 (8am – 2pm)

Please be informed that the HelloSIM system is currently experiencing a service disruption. During this period, customers will be unable to purchase packs via App, USSD, or SMS. Service will resume by 2PM. We apologize for any inconvenience caused and appreciate your understanding.

Maintenance Notice

Please be informed that the HelloSIM website will undergo scheduled maintenance on 24th April 10 PM until 11:59 PM. During this period, the website will be temporarily unavailable as we perform necessary system updates and restart services. We apologize for any inconvenience caused and appreciate your understanding.

Update: Celcom Reload Vouchers & PINs No Longer Accepted for HelloSIM (Effective 2 March 2026)

Dear Customer, Starting 2 March 2026, Celcom vouchers and PINs are no longer accepted for HelloSIM reloads. You can purchase HelloSIM reloads via...

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Update: Celcom Reload Vouchers & PINs No Longer Accepted for HelloSIM (Effective 2 March 2026)

Outage Alert

Notice: Scheduled Maintenance by CelcomDigi

Service Disruption Notice 29 April 2026 (8am – 2pm)

Maintenance Notice

Update: Celcom Reload Vouchers & PINs No Longer Accepted for HelloSIM (Effective 2 March 2026)

Outage Alert

Notice: Scheduled Maintenance by CelcomDigi

Service Disruption Notice 29 April 2026 (8am – 2pm)

Maintenance Notice

Update: Celcom Reload Vouchers & PINs No Longer Accepted for HelloSIM (Effective 2 March 2026)

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Outage Alert

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